• RETURN POLICY

 

1. We do not accept any returns unless you receive a damaged/broken product.

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2. In the case of a damaged/broken piece, kindly email us with your order id and supporting pictures to info@theinlayproject.com within 48 hours of you receiving the product. Once received we will assess the situation and determine whether a return or exchange is warranted.

 

3. In case the entire product needs a change, we will send you a new piece.

 

4. In the case of non availability of the piece your refund for the same will be initiated once we receive & verify the damaged piece. Refund will be initiated in 3-5 working days.

 

5. Return of the damaged piece will only be accepted in original packing, invoice and should be in new condition.

 

• REFUNDS POLICY

 

Refunds shall be issue only for product accepted for return/cancellation. All such refunds will be initiated in 3-5 working days.

 

• EXCHANGE POLICY

 

We have a strict no exchange policy.

 

• CANCELLATION POLICY

 

An order cannot be cancelled once confirmed. In the case of any modification, please email us at info@theinlayproject.com

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